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For delivery within India
Ashoka Exports Easy Return Policy is applicable only for 7 days from receipt of the product and applicable only for the following reasons: Damage / dead on arrival, Manufacturing defect/Expired product & In-correct product. The time frame starts from date the product was delivered as per the confirmation received from our logistics team or courier partners. The refund amount will be equal to the Paid amount for an item. · we may request you to self-ship the product to us or dispose/ destroy them. · Customized orders cannot be returned.
We will initiate refund to the following modes once your item is received by us
For delivery outside India
We thank you for the placing your order with us
We inform you that you agree to our policy regarding non-cancellable / non-Returnable (NCNR) products to avoid misunderstandings.
Your order shall be considered as non-cancellable, non-returnable
You assume full liability for any product that:
a. Has been shipped to you.
b. Is being held in inventory for you.
c. Has already been manufactured by us
d. Is work-in-process or pre-built by us.
e. Customized Order
As such, the following conditions apply:
a. The above purchase order cannot be cancelled.
b. Product listed below cannot be returned for any reason other than manufacturing defect.
We will make every effort to accommodate changes in your delivery requirements, however once production has begun or product purchased, we may be unable to make changes.